Terms & Conditions
Please read these terms carefully before using our services
Last Updated: February 2026
Table of Contents
1. Agreement to Terms
Welcome to United Essential Goods ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website located at serenityhome.com (the "Site") and all related services, features, content, and applications offered by us (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access or use the Services.
IMPORTANT: These Terms contain a binding arbitration clause and class action waiver that affect your legal rights. Please read Section 13 carefully.
2. Eligibility & Account Registration
2.1 Eligibility Requirements
- You must be at least 18 years of age to use our Services
- You must be a legal resident of the United States
- You must have the legal capacity to enter into a binding agreement
- You must not have been previously suspended or removed from our Services
2.2 Account Registration
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
- Ensuring your contact information remains current and accurate
2.3 Account Termination
We reserve the right to suspend or terminate your account at any time, without prior notice, for any reason, including but not limited to violation of these Terms.
3. Products & Services
3.1 Product Information
We strive to display our products as accurately as possible. However:
- Colors may vary slightly due to monitor settings and photography
- Product dimensions are approximate and may vary slightly
- Product descriptions are for informational purposes only
- We do not warrant that product descriptions are error-free
3.2 Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time without notice. We do not guarantee that all products displayed on the Site are available for purchase.
3.3 Pricing
- All prices are listed in US Dollars (USD)
- Prices are subject to change without notice
- We reserve the right to correct any pricing errors
- Promotional prices are valid for the specified promotional period only
4. Orders & Payment
4.1 Order Placement
By placing an order, you are making an offer to purchase. This offer is subject to acceptance by us. An order is accepted when we send you an order confirmation email. We reserve the right to:
- Refuse or cancel any order for any reason
- Limit quantities available for purchase
- Verify your identity before processing orders
- Cancel orders if fraud or unauthorized activity is suspected
4.2 Payment Methods
We accept the following payment methods:
- Major credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards with Visa or MasterCard logo
- PayPal
- Apple Pay and Google Pay
- Store credit and gift cards
4.3 Payment Processing
Payment is processed at the time of order placement. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full order amount, including applicable taxes and shipping.
4.4 Sales Tax
Applicable sales tax will be calculated and added to your order based on your shipping address, in accordance with state and local tax laws.
5. Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms by reference. Key points include:
- We ship to addresses within the United States (including Alaska and Hawaii)
- Delivery times are estimates and not guaranteed
- Risk of loss passes to you upon delivery to the carrier
- You are responsible for providing accurate shipping information
- Additional fees may apply to certain delivery locations
Please refer to our Shipping Policy for complete details.
6. Returns & Refunds
Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. Key points include:
- 30-day return window for most items
- Items must be in original condition with tags attached
- Certain items are non-returnable (personalized items, used products)
- Refunds are processed to the original payment method
- We reserve the right to refuse returns that do not meet our criteria
Please refer to our Return Policy for complete details.
7. Intellectual Property
7.1 Our Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, digital downloads, data compilations, software, and the compilation thereof (collectively, "Content"), is the exclusive property of United Essential Goods or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to:
- Access and view the Content for personal, non-commercial use
- Download one copy of materials for personal, non-commercial use
7.3 Prohibited Uses
You may not:
- Modify, copy, distribute, transmit, display, perform, reproduce, or create derivative works from the Content
- Use any Content for commercial purposes without our prior written consent
- Remove any copyright, trademark, or other proprietary notices
- Use any data mining, robots, or similar data gathering methods
8. User Conduct
When using our Services, you agree NOT to:
- Violate any applicable laws, regulations, or third-party rights
- Provide false, misleading, or inaccurate information
- Upload or transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of the Services
- Use the Services for any illegal or unauthorized purpose
- Harass, abuse, or harm other users or our employees
- Engage in any activity that could damage our reputation or goodwill
- Use automated systems (bots, scripts) to access the Services
- Circumvent any security measures or content protection
9. Privacy & Data Protection
Your privacy is important to us. Our Privacy Policy describes how we collect, use, and protect your personal information. By using our Services, you consent to:
- The collection and processing of your personal data as described in our Privacy Policy
- Receiving marketing communications (you can opt out at any time)
- The use of cookies and similar tracking technologies
- The transfer of your data to service providers who assist us in operating our business
10. Disclaimer of Warranties
Important Notice
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY, COMPLETENESS, OR RELIABILITY OF CONTENT
We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SERENITY HOME SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, revenue, data, or goodwill
- Any damages arising from your use or inability to use the Services
- Any damages arising from unauthorized access to your account
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless United Essential Goods, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
13. Governing Law & Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
13.2 Arbitration Agreement
Any dispute arising from or relating to these Terms or your use of the Services shall be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules.
You and United Essential Goods each waive the right to a jury trial and the right to participate in a class action or representative proceeding.
13.3 Exceptions
Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Services after any changes indicates your acceptance of the new Terms.
We will notify registered users of material changes via email or through a notice on the Site. We encourage you to review these Terms periodically.
15. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: sales@unitedessentialgoods.com
Address: United Essential Goods, LLC
30 N Gould St Ste R
SHERIDAN, WY 82801
Phone: +1 307 263 4869